OUR COMPANY

Pengurusan Aset Air Berhad (PAAB) is a wholly owned company of the Minister of Finance Inc., incorporated on 5 May 2006 with the objective of being the holding company for the nation’s water assets.

PAAB forms part of the Government’s efforts to restructure the water services industry in the country to achieve better efficiency and quality, as well as to ensure sustainability of the industry.

Our main responsibility is to develop the nation’s water infrastructure in Peninsular Malaysia and the Federal Territory of Labuan, using competitive financing sourced and obtained from private financial market. The water assets are then leased to water operators licensed by the industry regulator, Suruhanjaya Perkhidmatan Air Negara (SPAN) for operations and maintenance.

PAAB’s vision and mission statements outline the core purpose and commitment to its stakeholders

Vision

Centre of Excellence

Mission Statements

Provide creative solutions and nurture cost recovery in national water service industry.
Recognising the challenges faced by the national water services industry, PAAB would strive to provide tailored creative solutions to help nurture cost recovery in national water services industry.

Revitalise the national water services industry through efficient deliverables.
PAAB is committed towards provision of efficient deliverables to its stakeholders which in turn, would help revitalise the national water services industry.

Cultivate talent and expertise to meet future industry demand.
PAAB endeavours to attract, cultivate, and retain the right talent, expertise and skillset to drive PAAB towards fulfilling the prevalent aspiration of the national water services industry.

Value creation of stakeholders through optimum operation.
In cognisant of the various challenges and limitations faced by PAAB, it is critical to ensure PAAB creates value to its stakeholders by allocating the right balance of resources.

ISO 9001:2015 CERTIFICATION

When we make a commitment towards organizational excellence, our work is never “done.” To satisfy customer needs, PAAB as a team must continually improve our business processes. Ultimately, on 17th July 2020, during the global pandemic, BSI Malaysia has awarded PAAB with ISO 9001:2015 certification, an internationally recognized standard that ensures that our products / services meet the needs of our stakeholder through an effective Quality Management System for the ‘Provision of Operation Management in Construction, Refurbishment, Improvement, Upgrading and Restoration of Water Supply Infrastructure / Water Systems for Existing and New Water Assets Nationwide’.

Center of Excellence’ is a pledge for PAAB to exceed expectations in ourselves and also to everyone we serve. We are committed to improve and to do it out of the way in delivering services. We constantly think of new ideas, improvements and initiatives to serve our stakeholders efficiently. We will always strive for continuous improvement in everything we do whilst thinking from the stakeholder point of views. Exceeding expectation is a promise to do something to a greater degree as it is a commitment to satisfy and amaze our stakeholder at every touching point.