When we make a commitment towards organizational excellence, our work is never “done.” To satisfy customer needs, PAAB as a team must continually improve our business processes. Ultimately, on 17^th July 2020, during the global pandemic, BSI Malaysia has awarded PAAB with ISO 9001:2015 certification, an internationally recognized standard that ensures that our products / services meet the needs of our stakeholder through an effective Quality Management System for the ‘Provision of Operation Management in Construction, Refurbishment, Improvement, Upgrading and Restoration of Water Supply Infrastructure / Water Systems for Existing and New Water Assets Nationwide’.

‘Center of Excellence’ is a pledge for PAAB to exceed expectations in ourselves and also to everyone we serve. We are committed to improve and to do it out of the way in delivering services. We constantly think of new ideas, improvements and initiatives to serve our stakeholders efficiently. We will always strive for continuous improvement in everything we do whilst thinking from the stakeholder point of views. Exceeding expectation is a promise to do something to a greater degree as it is a commitment to satisfy and amaze our stakeholder at every touching point.