- To advise the Minister, to promote and implement all matters in relation to the national policy objective of the water supply and sewerage services;

- To implement and enforce the water supply and sewerage services laws and to recommend reforms to the water supply and sewerage services laws;
- To ensure the productivity of the water supply and sewerage services industry and the monitoring of operators’ compliance with stipulated services standards, contractual obligations and relevant laws and guidelines;
- To increase concerted efforts towards improving the operational efficiency of the industry and in particular the reduction of non-revenue water through short, medium and long-term programmes;
- To advise the Minister on a fair and efficient mechanism for the determination of tariffs that is fair to both consumers and licensees;
- To ensure national development goals pertaining to coverage, supply and access to water supply services and sewerage services are achieved;
- To ensure long-term sustainability of quality of water and sewerage services through continued capital works development and effective asset management; and
- To plan and formulate the policy and general proposals in respect of the development of any new sewerage system and measures for improvement of any existing sewerage system.

